Privacy

Privacy Policy

Last updated: May 28, 2026

Information We Collect

Promo Extractor may collect account details, uploaded retail documents, processing metadata, usage records, and support messages when customers use the service.

How We Use Information

We use information to provide extraction services, process jobs, manage credits, improve reliability, respond to support requests, and protect the service from abuse.

Uploaded Documents

The service is intended for retail promotional documents, catalogs, flyers, and price lists. Customers should not upload legal documents, identity documents, contracts, invoices, personal records, or general office scans.

Retention

Uploaded files and generated outputs may be retained only as long as needed to provide the service, support downloads, troubleshoot failures, and satisfy operational requirements.

Third Parties

We may use payment, hosting, model-provider, and infrastructure services to operate Promo Extractor. These providers process information only as needed to support the service.

Contact

Use the beta request form on the home page for privacy questions until a permanent support email is added.